BAKU, Azerbaijan, January 27. Five-star hotels
in Baku have big differences in Wi-Fi performance, Tristan Muhader,
Vice President of Ookla for the Middle East and Africa, said at a
Hospitality Connectivity Summit in Baku today, Trend reports.
He mentioned that in the survey of Wi-Fi performance at luxury
hotels throughout the Middle East, Ookla found that merely three
out of 22 luxury hotels managed to hit download speeds exceeding
300 megabits per second.
"Only 41% reported median speeds between 50 and 100 Mbps. Nearly
half reported speeds below 50 Mbps. This is even true in countries
that rank among the world leaders in broadband connectivity in
Ookla's global index. Surveys show that more than half of guests
expect at least 50 Mbps in a hotel or venue for satisfactory Wi-Fi.
Guests are also increasingly placing a premium on security. We've
seen before that Wi-Fi is a key factor when choosing a hotel, with
cybersecurity coming in a close second," the company official
explained.
He pointed out that Ookla took a similar route by examining the
Wi-Fi performance of five-star hotels in Baku.
"These results are based on Speedtest measurements taken by
guests in hotel rooms, lobbies, and gyms. The results are
consistent with the regional indicators we saw in the previous
slide.
So far, we have seen two important realities. Connectivity is
becoming a mission-critical pillar of the modern hospitality
experience, while performance in real-world conditions still falls
short of guest expectations," he pointed out.
Muhader added that reliable connectivity transforms hotel Wi-Fi
into a valuable resource, enhancing guest satisfaction, boosting
business results, and elevating the country's tourism edge.
The Azerbaijan Hospitality Connectivity Summit was held in
cooperation with the Information and Communication Technologies
Agency (ICTA), Ookla, Azerbaijan Hotel Association, and the
Azerbaijan Tourism Board.
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