The newly presented ride-hailing service's report links
reductions in safety-related incidents to updated privacy
technology, anti-fraud systems and 24/7 emergency response across
MENA, Africa, South Asia and Latin America.


Yango Ride, a ride-hailing service and part of the global tech
company Yango Group, today published its Safety Report, documenting
the technology, support systems, and community programmes that make
mobility experience safer for passengers and partner drivers across
more than 25 countries in MENA, Africa, Latin America and South
Asia.



Key results: 2024–2025


Reported grave traffic violations decreased globally by
31% — from 9.83 to 6.76 per million trips. Reported
reckless driving incidents declined in every reporting region:
by 38% in Africa, 24% in Latin
America, and 47% in the Middle East and South
Asia.


Across global operations, an incident or near miss is reported
on average once per 64,000 kilometres — roughly
the distance of two round trips between Yango Ride’s geographically
distant markets, Peru and Pakistan.


In the markets where Yango Ride rolled out privacy-protecting
call technologies, post-trip contacts — a key indicator of
off-platform disputes — decreased by 81% in Peru,
78% in Colombia, and 31% in
Pakistan, as early data from 2026 demonstrates.


During 2024–2025, the service’s anti-fraud systems identified
signs of possible fraud and blocked 17,275 passenger
accounts globally — protecting partner drivers from
potentially fraudulent or harmful interactions.


Urgent support operates 24/7 across all
markets. In 90% of urgent cases globally, a trained specialist
targets to make first contact within 5
minutes.



Technology across every stage of the ride


These results reflect a safety framework that operates before,
during, and after each trip. Before a ride begins, identity and
document verification — including driver’s licence checks,
recurring selfie controls, and anti-fraud systems — determines who
can access the service.


During the ride, passengers and partner drivers can access a
Safety Center with an option to share route details with trusted
contacts, contact urgent support in case of a conflict and use the
SOS-button to contact local emergency services.


The driving style analysis and GPS speed monitoring identify
repeated unsafe behaviour and trigger proportionate action, from
warnings to removal from the platform after the ride. After each
trip a partner driver and a passenger have an option to fulfill the
form and give feedback on each other that influences their
rating.







In-app calling and number masking keep communication within
protected channels, so neither side needs to share a personal phone
number. The reductions in post-trip contacts seen in 2026 in Peru,
Colombia, and Pakistan reflect the direct effect of these
technologies on unwanted contact after a ride.


“Yango Ride is a technology service built to make every
connection between a passenger and a partner driver safer and more
accountable. The results from 2024–2025 show that consistently
applied technology — supported by human expertise and local
knowledge — can deliver measurable improvements. Reported grave
traffic violations dropped by 31% globally. Post-trip contacts
decreased sharply in markets where we rolled out protected
communication. These are not isolated results: they reflect a
framework that operates before, during, and after every ride,
across every market where we work. We will keep investing in
prevention, detection, and support — because safety is a continuous
responsibility, not a fixed set of features”, — comments
Roman Karlash, Chief Executive of Yango Ride.


Beyond the app: partnerships and community
programmes


Yango Ride’s safety results are not produced by technology
alone. Across its markets, the service works with public
institutions, road safety organisations, and local communities to
extend the reach of its safety framework.


In Pakistan, an integration with the Punjab Safe Cities
Authority automatically transmits trip information and location
data to police when a user contacts emergency services through the
app, supporting a faster response on the ground. In Angola, a
Memorandum of Understanding with the Integrated Public Security
Center provides a structured channel for cooperation on relevant
incidents. In Zambia, the Safer Journeys to School initiative —
developed with the Zambia Road Safety Trust — introduced physical
road improvements and safety education at five schools in Lusaka,
reaching approximately 8,000 learners.


The full Yango Ride Safety Report 2024–2025 is available at
[link].


Note on methodology: Figures for grave traffic
violations and reckless driving incidents are based on classified
passenger reports submitted through the platform’s in-app channels.
Rates are normalised per million trips to allow comparison across
periods and regions.


—


About Yango Ride


Yango Ride is a ride-hailing service, part of the global tech
company Yango Group, that connects users with local transportation
providers and empowers drivers to find customers. Using advanced
technologies, including mapping, navigation systems and smart order
distribution algorithms, it delivers a cost-effective, convenient
experience for passengers while optimising operational efficiency
for partner drivers. Yango Ride operates across more than 25
countries in Africa, Latin America, the Middle East, and other
regions.


About Yango Group


Yango Group is an international tech company, transforming
globally sourced technologies into everyday services that are
tailored to local communities. With an unwavering commitment to
innovation, we reshape and enhance leading cutting-edge
technologies from around the world into seamlessly integrated daily
services for diverse regions. Yango Group provides its digital
services, including mobility, delivery, foodtech, entertainment
among many others, across more than 35 countries in Africa, Latin
America, Europe, Middle East, South Asia and other regions.


For more information please contact: [email protected]