BAKU, Azerbaijan, December 22. The protection
of consumer rights in the insurance sector has been discussed
between Azerbaijan and Türkiye, Trend reports via the Central Bank (CBA).


A delegation from the CBA paid a working visit to the Insurance
and Private Pension Regulation and Supervision Agency (IPRSA) of
Türkiye.


During the meetings held as part of the visit, issues such as
the protection of consumer rights in the insurance sector, the
services provided to consumers by the agency, and financial
inclusion for individuals with disabilities were discussed.







Additionally, discussions were held on consumer complaints, the
process of tracking and monitoring them, and alternative dispute
resolution mechanisms.