As part of the “Stop, think, verify” campaign, Kapital Bank
continues to conduct educational training sessions on cybersecurity
and fraud prevention. Following visits to universities in Ganja,
bank representatives recently visited the Azerbaijan State
Pedagogical University (ASPU).


The training, organized for the university’s academic staff, was
opened by ASPU’s Vice-Rector for Social and Humanitarian Affairs,
Professor Fikret Rzayev. In his speech, he emphasized the
importance of digital security and noted that such initiatives play
a key role in increasing staff awareness.


Next, Nasib Suleymanov, Head of Kapital Bank’s Fraud and Digital
Operations Investigation Department, spoke about the most common
forms of cyber fraud and highlighted critical points that require
attention during everyday operations. Emil Gasimov, Deputy Director
of the Bank’s Security Department, informed participants about the
recent increase in fraudulent activities, the risks users face, and
the preventive security measures implemented by Kapital Bank.


The event concluded with an interactive Q&A session, during
which bank representatives provided detailed answers to all
participant questions.







In addition to the security measures implemented by financial
institutions, it is crucial for everyone to remain vigilant against
cyber fraud, protect their personal accounts, and avoid sharing
their personal data or bank cards with others. The 16-digit
PAN number on the front of the card, the 3-digit
CVV code on the back, and the 4-digit
OTP sent to the cardholder’s mobile number belong
exclusively to the cardholder and must never be shared with
anyone. It is important to remember that no bank employee
will ever contact a customer from a social media account or a
foreign phone number. Verifying whether someone calling on
behalf of Kapital Bank is indeed a bank employee is very
simple. Customers may request the caller to send a
confirmation message verifying their identity as a bank
representative. If the person truly works for the bank, the
customer will receive a notification in the Birbank mobile
application confirming this. The notification states: “Dear
Birbank user, we confirm that the person offering you the bank
product is an employee of our bank. Thank you for trusting
us.”


Kapital Bank, the country's first bank, is part of PASHA
Holding. Kapital Bank has the largest service network in Azerbaijan
with 115 branches and 50 departments all over the country. For more
detailed information about the bank’s products and services, please
refer to https://kapitalbank.az website, 196
Call Centre or the bank’s various social network pages. To apply
for a consumer loan visit https://kbl.az/prgtk, for a Birbank
installment card visit https://kbl.az/prcrc.