BAKU, Azerbaijan, June 8. Uzbekistan’s Minister
of Digital Technologies Sherzod Shermatov met with Viktor Volsky,
founder of Russian outsourcing company Telecontact, to discuss
expanding cooperation in business process outsourcing (BPO)
services and increasing the export of services delivered from
Uzbekistan, Trend
reports via the ministry.
The talks focused on leveraging Uzbekistan’s growing network of
contact centers to serve international clients and strengthen the
country’s position as a regional outsourcing hub. Telecontact
representatives highlighted Uzbekistan’s skilled workforce and
expressed interest in expanding operations through new projects,
additional regional offices, and the creation of new jobs.
During the meeting, officials also presented opportunities
available through Enterprise Uzbekistan, the country’s
International Digital Technology Center, which offers foreign
companies a range of legal, tax, and infrastructure incentives.
Telecontact said it is exploring the possibility of utilizing these
mechanisms to support further business growth in Uzbekistan.
The two sides discussed measures to boost service exports,
improve the competitiveness of Uzbekistan’s BPO sector, and attract
new international customers.
At the conclusion of the meeting, both parties agreed to
continue working together on expanding Telecontact’s presence in
the country, launching new projects, and creating additional
high-paying employment opportunities.
Telecontact currently operates in the Uzbek cities of Fergana
and Samarkand. The company also confirmed its participation in the
Global Business Services Forum 2026, scheduled to take place in
Tashkent on July 24–25.
